Privacy Notice

At the Life Waves Practice personal data is collected, used and disposed of as follows:

eMail List

For those on the Life Waves Practice email list the following information is collected and stored:

  • Email Address
  • First Name (in some cases)
  • Surname (in some cases)

This information is only used to send out emails containing information relating to health, wellbeing and complementary therapy, news about the Practice and treatments, special offers, etc.

 This information is never shared with 3rd parties.

 If at any point you no longer wish to receive emails simply unsubscribe from the list using the option found at the bottom of each email.

 

Clients

If you are currently receiving treatment at the Practice, or have received treatment in the past including the Introductory Session, then the following additional information is collected and stored:

  • Address
  • Contact Number (Landline and/or mobile number)
  • Information relating to your health, symptoms, treatments received elsewhere, remedies, supplements or medication used, past health history, family and emotional health history, previous properties lived in and any other additional information relevant to your treatment as provided by yourself.
  • Details of the treatment you have received at the Practice

This information is used to direct, support and monitor the treatment you receive at the Practice as required by professional practice.

On rare occasions this information may be used in case studies for educational, clinical and practitioner monitoring purposes.  In these cases the information is totally anonymised.  If you do not wish your data to be used in this way then you may request for it be excluded.

In line with legislative and insurance requirements this data is kept on file for 7 years following the date of your last appointment at which point it is securely destroyed.

If you have any concerns or further questions regarding use of your personal data at the Life Waves Practice then please contact info@lifewaves.co.uk or 07884 250430.

You may also contact the ICO if you feel that your concerns have not been adequately addressed.

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